Email Subscription Not working

[Anonymous]

Hi, 

I have a report set to be scheduled every morning. It worked well for over a month till and for some reason the email is not getting through since yesterday (3/9/2020) 

This issue is only for 1 report. Other subscriptions seems to work fine. 

I have checked spam filters, nothing there. No changes to the report itlself were made. 

Any insights on troubleshooting this problem?

Thanks!

[v-deddai1-msft]

Hi sv12,

Would you please check the subscription  in power bi service if your subscriptions is running well?

Please pay attention to check two points: 1. whether your users are in the subscription and whether the subscription plan is on; 2. whether the date when the subscription ends is before yesterday.

Please refer to the online document about the feature:https://docs.microsoft.com/en-us/power-bi/service-report-subscribe

Best Regards,

Dedmon Dai

[Anonymous · Accepted solution]

Couldnt figure out the root cause. 

When I recreated the report and set subscription for the new one, it worked. 

Not sure what went wrong but th enew one working fine.

Thanks!