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I have a table for Incidentes and I need to know the amount of tickets by analyst we are having, but we have a few analyst that only log in for special tickets and solve maybe 1 or 2 tickets in a month and are breacking my measure. I try adding a filter but it's not working
Solved! Go to Solution.
@SebastianCostas , try
Assignee cnt = count(ITSM_Incidents[Assignee])
Incidents by Analysts =
VAR Last = max(CreatedDate[Date].[Date])
VAR First = min(CreatedDate[Date].[Date])
VAR QIncidents = CALCULATE(count(ITSM_Incidents[Key]), ITSM_Incidents[Createdwithouthour] >= First , ITSM_Incidents[Createdwithouthour] < Last)
VAR QAnalistas = Countx(FILTER(values(ITSM_Incidents[ITSM_Incidents[Assignee]]), [Assignee cnt ] >100) , ITSM_Incidents[Assignee])
I did an small change to what you sent me and is working perfctly
@SebastianCostas , try
Assignee cnt = count(ITSM_Incidents[Assignee])
Incidents by Analysts =
VAR Last = max(CreatedDate[Date].[Date])
VAR First = min(CreatedDate[Date].[Date])
VAR QIncidents = CALCULATE(count(ITSM_Incidents[Key]), ITSM_Incidents[Createdwithouthour] >= First , ITSM_Incidents[Createdwithouthour] < Last)
VAR QAnalistas = Countx(FILTER(values(ITSM_Incidents[ITSM_Incidents[Assignee]]), [Assignee cnt ] >100) , ITSM_Incidents[Assignee])
I did an small change to what you sent me and is working perfctly
Thank you very much, but i'm having an error with the last var:
User | Count |
---|---|
85 | |
81 | |
64 | |
53 | |
46 |
User | Count |
---|---|
101 | |
49 | |
42 | |
39 | |
38 |