Different (and ugly) rendering in Power BI Service than in Power BI

[augustindelaf]

Hello,

Just to tell you that my reports are not displayed the same in Power BI Desktop and Power BI Service.

Does anybody knows why ?

It really annoys be because it feels ugly when I am in Power BI Service.

In Power BI Desktop :

Display is GOOD

In Power BI Service : 

Display is BAD

Thanks

Best regards,

Augustin

[CarlosRiosBRGO]

Hi @augustindelaf did you find a solution to this problem? I have the same problem with embedde reports and the only way to make it compatible with the original is to right click on the panel and "Update frame", then it seems normal. But every time we load a new embedded report, it looks “ugly” with incorrect formatting

[v-yingjl]

Hi @augustindelaf ,

Sample file and expected output would help tremendously.
Please see this post regarding How to Get Your Question Answered Quickly:
https://community.powerbi.com/t5/Community-Blog/How-to-Get-Your-Question-Answered-Quickly/ba-p/38490

For my demo test, here are the results:

In power bi desktop:

In power bi service:

Here is the demo , please try it:

PBIX 

Best Regards,

Yingjie Li

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

[augustindelaf]

@v-yingjl 

You example doesn't answer my request, which is many matrix visuals side by side that don't look OK on PBI service.

please provide an email adress on which I can send you the sample file.

My clientdoesn't want me to publish it on the community.

Best regards,

Augustin

[v-yingjl]

Hi @augustindelaf ,

I have adjusted your sample file and sent it to your e-mail, please try it. If it still has some problems, let me know please.

Best Regards,

Yingjie Li

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

[augustindelaf]

Hi @v-yingjl 

thanks for the work, I appreciate.

The display seems to be correct on a browser, but now the PDF export (both from Desktop or Service), that was fine, is ugly and messy.

pdf export from power bi service

our final target is to generate a pdf.

Does it mean that it is impossible to have, in our case, both a nice visual rendering, as well as a nice PDF ?

thanks in advance for furthur help.

[v-yingjl]

Hi @augustindelaf ,

I have tested many times but exporting to pdf whether in desktop or service it seems have no problems like this:

Maybe you can try more times and I'm willing to provide further help.

Best Regards,

Yingjie Li

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

[augustindelaf]

@v-yingjl ,

Again I downloaded your file, i opened it and generated a PDF from

-PBI Desktop : KO for PDF and visual rendering

-PBI Service : KO for PDF and visual rendering

Best regards,

Augustin

[augustindelaf]

My version of PBI :

[augustindelaf]

@v-yingjl 

plase com back ASAP to us with an answer to this issue which is very critical for the users of our reports.

[VasTg]

@augustindelaf 

Try a different browser.. Or a different monitor(different machine).. Most of the times, its the browser or monitor issue.

If it helps,mark it as a solution

Kudos are nice too.

[augustindelaf]

@VasTg 

I tried on :

-Edge >>>STILL UGLY

-IE>>>STILL UGLY

-Firefox>>>STILL UGLY

Seems like it doesn't change anything.

Best regards,

Augustin

[tarunsingla]

Seems like a rendering issue when using outlines to group a few visuals together.

Have you tried grouping the visuals using the group feature?

https://www.youtube.com/watch?v=sf4n7VXoQHY&feature=youtu.be&t=10

[augustindelaf]

Hello @tarunsingla ,

Thanks for the answer.

I tried and it doesn't change the results.

Thx anyway