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M_Hegazy93
Regular Visitor

Data source access error

‎02-04-2018 02:26 AM

Hello All,

I am a new in Power BI and I created a report and dashboard and it was working successfully

but now it is not worked and the gateway is online and data source is "connection sussessful" and get this error .

Couldn't retrieve the data for this visual. Please try again later.


"Please try again later or contact support. If you contact support, please provide these details.

Activity ID7f93655c-2bdc-43c5-aa87-1489c6141c21
Request ID5e9cd08c-e7c6-60f9-768f-2f8589c81d05
Correlation ID53ba53c5-c456-baf7-d450-780f1dbdd058
TimeSun Feb 04 2018 12:17:04 GMT+0200 (Egypt Standard Time)
Version13.0.4164.188"
 
Thanks.
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zayan
Regular Visitor

‎02-04-2018 03:42 AM

Hi @M_Hegazy93

 

Is this regarding powerBI service?

 

Are you connecting your powerBI desktop file using the powerBI gateway?

Message 2 of 4
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M_Hegazy93
Regular Visitor
In response to zayan

‎02-04-2018 05:12 AM

yes,i can connect to power bi desktop and share reports correctly and gateway is online and every thing in connection is true 

but when display reports or dashboard the result as you seen111.PNG

 

 

 

Message 3 of 4
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v-yulgu-msft
Microsoft Employee
Microsoft Employee
In response to M_Hegazy93

‎02-20-2018 12:53 AM

Hi @M_Hegazy93,

 

Was this the result you got or the dashboard recipients got?

 

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Message 4 of 4
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