Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Join us at FabCon Atlanta from March 16 - 20, 2026, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM. Register now.

Reply
Anonymous
Not applicable

Data Refresh Issues - Cannot create process.

Hi All,

 

I want to refresh a report with Excel-data. On three computers it works fine. On one it gives an error and we can't find the reason:

 

Error:

 

Cannot create process.

 

A deeper look in the error message shows:

 

Unexpected error: Cannot create process.

Details:

    Microsoft.Mashup.Evaluator.Interface.ErrorException: Cannot create process. ---> System.InvalidOperationException: Cannot create process. ---> System.InvalidOperationException: Cannot create process. ---> System.ComponentModel.Win32Exception: Toegang geweigerd (Access denied)

   --- End of inner exception stack trace ---

 

Seems to be a problem in the local settings. Has anyone an idea, where to look at?

 

Thanks in advance.

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi Cherry,

 

as described above, this are local Excel files.

 

I hand over the issue to our admnistration team. They will reinstall PBI Desktop and Excel.

Seems to be a real installation problem, not a direct PBI one.

 

Thanks for helping and Happy New Year,

Mikrobine

View solution in original post

6 REPLIES 6
v-piga-msft
Resident Rockstar
Resident Rockstar

Hi @Anonymous,

 

When and where do you get the this error message?

 

Please refer to this  similar error message which has been solved.

 

In addition, Please describe your steps in more details such as what gateway do you use and check if the gateway works online.

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Hi Cherry,

 

I get this error message by trying to refresh (Menue Start -> Refresh) data in a PBI report opened local in PBI Desktop.

 

I don't use a gateway to get access to the local saved Excel-files (datasource). And as described, on several computers this works fine. Just one colleague of mine has the problem to get exact the error message listed above.

 

Thanks for the link you sent. This will not solve the problem. I can't simply install a software to bypass administration policies.

 

Regards,

Mikrobine

Hi @Anonymous,

 

It seems that you have refresh problems in Power BI Desktop.

 

Do you connect the local excel file or the excel file in OneDrive?

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Hi Cherry,

 

as described above, this are local Excel files.

 

I hand over the issue to our admnistration team. They will reinstall PBI Desktop and Excel.

Seems to be a real installation problem, not a direct PBI one.

 

Thanks for helping and Happy New Year,

Mikrobine

Hi @Anonymous,

 

It seems that you have found out the solution. 

 

Please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

 

Best  Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Done!

 

Kind regards,

Mikrobine

Helpful resources

Announcements
FabCon Global Hackathon Carousel

FabCon Global Hackathon

Join the Fabric FabCon Global Hackathon—running virtually through Nov 3. Open to all skill levels. $10,000 in prizes!

October Power BI Update Carousel

Power BI Monthly Update - October 2025

Check out the October 2025 Power BI update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.

Top Solution Authors