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Kavita_PIA
Frequent Visitor

Dashboard data goes blank after refresh

I have some files that works fine in Power BI desktop, but after upload and refresh the files on service power BI some data doesn´t shows any more means

When I publish to Service all data is shown in the visuals

in the report and dashboard. After a manual or Schedule refresh the visuals for a split second show data and then they are empty. There are no error messages and the datafields are all available and selected correctly for the visuals. The refresh status is completed. What could be the problem?

2 REPLIES 2
Anonymous
Not applicable

Hi @Kavita_PIA ,

 

1. When you are in the report in the Power BI Service, do you have the default filters set or persistent filters? Please consider the possibility that the filtering context returns an empty set after the data is refreshed.

 

2. What is the data source? Does it show a successful refresh within the refresh summary? Please check if the correct permissions are configured for the user.

Solved: Report in Power BI Service showing blank

 

Best Regards,
Gao

Community Support Team

 

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

I had same issue and your first point helped. I had put a page level filter which was messing up the refresh. 

Thanks for this insight. Helped save me hours 🙂 

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