Forum Discussion

timazarj's avatar
timazarj
Helper II
5 years ago
Solved

Customer Loyalty

Hi, In my model, I need to calculate customer loyalty.  for example, Adam bought a service from us on 15 July 2016, recorded as service effective date and 15 July 2017 as service expiry date, and ev...
Need Help
  • v-kkf-msft's avatar
    v-kkf-msft
    5 years ago

    Hi timazarj ,

     

    Try the following formula:

     

    Measure = 
CALCULATE(
    DATEDIFF(
        MIN('Table'[effective date]),
        MAX('Table'[expiry date]),
        MONTH
    ) / 12,
    ALLEXCEPT('Table','Table'[customer])
)

     

     

    If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.

    Best Regards,
    Winniz

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

v-kkf-msft's avatar
v-kkf-msft
Community Support
5 years ago

Hi timazarj ,

 

Try the following formula:

 

Measure = 
CALCULATE(
    DATEDIFF(
        MIN('Table'[effective date]),
        MAX('Table'[expiry date]),
        MONTH
    ) / 12,
    ALLEXCEPT('Table','Table'[customer])
)

 

 

If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.

Best Regards,
Winniz

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • timazarj's avatar
    timazarj
    Helper II
    5 years ago

    Thank you! very helpful