Custom tooltip not working for grand total

[PshemekFLK]

Hello,

I have problems figuring out why the custom tooltip is not working for the Grand Total for the new measure ("Gap to Plan") in my matrix table.

The table shows Gap to Plan in dollar value by product category:

 

If I drag the mouse over the dollar value it shows the custom tooltip that I built:

This doesn't work however for Total where it still shows the default tooltip:

Interesting thing is that if I add "Region" to the rows or columns then custom tooltip also works for Grand Total. Why is this happening? 

The "Gap To Plan" measure is defined by this formula:

Gap To Plan =
 IF(HASONEVALUE('VLookup category'[Category])=FALSE(),SUM('Country_Actual_(OBI)'[Actual]) - SUM('Bi ready'[Plan]),
  CALCULATE (
        SUM ( 'Country_Actual_(OBI)'[Actual] ),
        FILTER ( 'Country_Actual_(OBI)', 'Country_Actual_(OBI)'[Category]=SELECTEDVALUE('VLookup category'[Category]) )

    )
        - CALCULATE (
            SUM ( 'Bi ready'[Plan] ),
            FILTER ( 'Bi ready', LOOKUPVALUE('VLookup category'[Category],'VLookup category'[PFam],'Bi ready'[Pfam])=SELECTEDVALUE('VLookup category'[Category]) )

Thanks in advance

[v-juanli-msft]

Hi @PshemekFLK

I can't reproduce your problem.

the columns added to Tooltips page are "Actual" and "Plan" columns, right?

Best Regards

Maggie

[PshemekFLK]

Hi Maggie,

Correct. "Actual" and "Plan" are used in the tooltip. Both fields are from different tables connected by relationship. Again, the most confusing thing about this is that if I add another field to the table the tooltip starts to work on grand total. My feeling is that it has something to do with the dax formula for "Gap to Plan" but not sure. Please let me know if you need more info.

Thanks

[PshemekFLK]

Hi @v-juanli-msft

Below you can download a simple report with the problem described above: tooltip not working for total

https://ufile.io/b4qji

Can you look into it to see where it go wrong?

Thanks

[v-juanli-msft]

Hi @PshemekFLK

Please check the right table, it is a table visual instead of a matrix visual as the left one.

This table show the same as your matrix, and it can show tooltip page correctly for the total.

Best reagrds

Maggie

[PshemekFLK]

Hi @v-juanli-msft

The tooltip in the table in your file is visible but it's showing the wrong numbers (Category 56 instead of Total)

 

Thanks,

Przemek

[PshemekFLK]

Can anyone help with the problem? It's a small thing but the tooltip on the total is really needed in the report

Thanks