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sabate101
New Member

Custom Visuals Import issues

‎09-07-2017 12:30 PM

When I try to import custom visuals from the store directly from Power BI desktop, I get a pop-up screen with 'Custom Visuals' in the title, but the rest is blank.  

 

 

 

 

 

 

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TomMartens
Super User
Super User

‎09-07-2017 01:01 PM

Hey,

 

I encounter the same problem, but only on empty unsaved - meaning new, Power Bi Desktop files. Until now, this has always sloved my issue:

  • Saving the Power BI file
  • close and reopen

From now the problem never occured again in this pbix

 

Hope the same will work for you

 

Regards

Tom



Did I answer your question? Mark my post as a solution, this will help others!

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Hamburg, Germany
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sabate101
New Member
In response to TomMartens

‎09-07-2017 01:14 PM

Thanks, I tried that but still getting the same blank pop-up.  I can't import from file either.  It says it is sucessful when I import, but it never appears in the visualization pane.

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v-chuncz-msft
Community Support
Community Support
In response to sabate101

‎09-08-2017 12:23 AM

@sabate101,

 

I can not reproduce the issue. Try to download the latest version of Power BI Desktop.

Community Support Team _ Sam Zha
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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