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beag
New Member

Credential type error

‎01-13-2026 12:13 AM

I am connecting to a single sharepoint file via a web content connector. I have been using my organizational account credentials but this stop working. There hasn't been any changes in the file access rights.

 

Anyone has a clue why and how to fix this? It does not seem that the other authentication methods work either for this file.

 

beag_0-1768291953270.png

 

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cengizhanarslan
Super User
Super User

‎01-13-2026 01:07 AM

The problematic part is : "SharePoint URL redirections (:x:/r/)"

 

  1. Open the SharePoint site in your browser (not the file).
  2. Click Settings → Site information
  3. You’ll see Site address, for example: https://contoso.sharepoint.com/sites/Finance

This is the exact URL you should use in Power BI.

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BhavinVyas3003
Super User
Super User

‎01-13-2026 01:20 AM

Web connector can work only with the SharePoint site URL, not with redirected file URLs(:x:/r/). It may have worked earlier because a valid site URL was used or credentials were cached. Using the site-level SharePoint URL in Web connector should resolve the error. otherwise, the SharePoint / SharePoint Folder connector is the safer option.


Thanks,
Bhavin
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cengizhanarslan
Super User
Super User

‎01-13-2026 01:07 AM

The problematic part is : "SharePoint URL redirections (:x:/r/)"

 

  1. Open the SharePoint site in your browser (not the file).
  2. Click Settings → Site information
  3. You’ll see Site address, for example: https://contoso.sharepoint.com/sites/Finance

This is the exact URL you should use in Power BI.

_________________________________________________________
If this helped, ✓ Mark as Solution | Kudos appreciated
Connect on LinkedIn | Follow on Medium
AI-assisted tools are used solely for wording support. All conclusions are independently reviewed.
Message 2 of 3
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