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MatH
Frequent Visitor

Counting repeat callers

I want to be able to have a card that reports on repeat callers.

 

The table basically looks like this:

 

MatH_0-1657545815870.png

The CLI column is the users phone number, I wanted to be able to count how many times someone has called more than 5 times in a day. Then have a card that can report '25 people called more than 5 times in a day' I have a date table and slicers so hopefully this would the update to reflect that.

 

I know how to distict count to see how many unique callers, and also I managed to add a column which showed how many times that person had called in total. But not a way to just simplify it to be be X called >5 times.

 

I'm struggling with how to do this at the moment though, any help would be greatly appreciated.

1 ACCEPTED SOLUTION
tamerj1
Community Champion
Community Champion

Hi @MatH 
Please try

More Than 5 Calls =
VAR T1 =
    SUMMARIZE (
        TableName,
        TableName[CLI],
        TableName[Date],
        "@NumberOfCalls", COUNTROWS ( TableName )
    )
VAR T2 =
    FILTER ( T1, [@NumberOfCalls] > 5 )
VAR T3 =
    SELECTCOLUMNS ( T2, "@CLI", TableName[CLI] )
VAR Result =
    COUNTROWS ( DISTINCT ( T3 ) )
RETURN
    Result & "people called more than 5 times in a day"

View solution in original post

3 REPLIES 3
Jihwan_Kim
Super User
Super User

Hi,

I tried to create a sample pbix file like below.

I hope the below can provide some ideas on how to create a solution for your data model.

Please check the below picture and the attached pbix file.

 

Picture3.png

 

expected measure: =
COUNTROWS (
    FILTER (
        ADDCOLUMNS (
            VALUES ( Data[CLI] ),
            "@callcountperday", CALCULATE ( COUNTROWS ( Data ) )
        ),
        [@callcountperday] > 4
    )
)

If this post helps, then please consider accepting it as the solution to help other members find it faster, and give a big thumbs up.


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tamerj1
Community Champion
Community Champion

Hi @MatH 
Please try

More Than 5 Calls =
VAR T1 =
    SUMMARIZE (
        TableName,
        TableName[CLI],
        TableName[Date],
        "@NumberOfCalls", COUNTROWS ( TableName )
    )
VAR T2 =
    FILTER ( T1, [@NumberOfCalls] > 5 )
VAR T3 =
    SELECTCOLUMNS ( T2, "@CLI", TableName[CLI] )
VAR Result =
    COUNTROWS ( DISTINCT ( T3 ) )
RETURN
    Result & "people called more than 5 times in a day"
MatH
Frequent Visitor

Thank you, I've just tried testing it and it seems to have worked perfectly. Much appreciated

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