Container unexpectedly exited. Exit code: 0xC0000005.

[NataliaRomanov]

Every time I refresh data in Power BI desktop, I get this error:
Container unexpectedly exited. Exit code: 0xC0000005.
I cleared local cache, but it didn't help.

The same error for any action related to read data: refreshing, opening query editor, try to read data from excel file 

Stack Trace:
Microsoft.Mashup.Client.UI.Shared.ExceptionResultException
Microsoft.Mashup.Evaluator.Interface.ErrorException: Container unexpectedly exited. Exit code: 0xC0000005. PID: 17980 ---> Microsoft.Mashup.Evaluator.ContainerExitException: Container unexpectedly exited. Exit code: 0xC0000005. PID: 17980 ---> Microsoft.Mashup.Evaluator.ContainerExitException: Container unexpectedly exited. Exit code: 0xC0000005. PID: 17980
at Microsoft.Mashup.Evaluator.ContainerProcess.WithClientPipesAttachedEvent(String hostToContainerPipeName, Func`1 func)
at Microsoft.Mashup.Evaluator.ContainerProcess.CreateProcess()
at Microsoft.Mashup.Evaluator.ProcessContainerFactory.Container.CreateProcess(EvaluatorConfiguration configuration, String arguments)
at Microsoft.Mashup.Evaluator.ProcessContainerFactory.Container..ctor(EvaluatorConfiguration configuration, String exitMutexName, Int32 containerID, ContainerJob job)
at Microsoft.Mashup.Evaluator.ProcessContainerFactory.CreateProcessContainer()
at Microsoft.Mashup.Evaluator.WorkingSetProcessContainerFactory.CreateProcessContainer()
at Microsoft.Mashup.Evaluator.ContainerPoolContainerFactory.CreatePooledContainer(TimeSpan ttlAdjustment)
at Microsoft.Mashup.Evaluator.ContainerPoolContainerFactory.CreateContainer()
at Microsoft.Mashup.Evaluator.RemoteEvaluationContainerFactory.CreateContainer()
at Microsoft.Mashup.Evaluator.RemoteDocumentEvaluator.CreateContainer()
at Microsoft.Mashup.Evaluator.RemoteDocumentEvaluator.RemoteEvaluation.Evaluate(Boolean enableFirewall)
--- End of inner exception stack trace ---
at Microsoft.Mashup.Evaluator.RemoteDocumentEvaluator.RemoteEvaluation`1.TryCompleteWithException(Exception exception)
at Microsoft.Mashup.Evaluator.RemoteDocumentEvaluator.RemoteEvaluation.Evaluate(Boolean enableFirewall)
at Microsoft.Mashup.Evaluator.EvaluatorThreadPool.EvaluatorThread(Object state)
at Microsoft.Mashup.Evaluator.SafeThread2.<>c__DisplayClass9_0.<CreateAction>b__0(Object o)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart(Object obj)
--- End of inner exception stack trace ---
at Microsoft.Mashup.Host.Document.Analysis.PackageDocumentAnalysisInfo.PackagePartitionAnalysisInfo.SetPreviewValue(EvaluationResult2`1 result, Func`1 getStaleSince, Func`1 getSampled)

Stack Trace Message:
Error

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Client.UI.Shared.DataImporter.HandleImportEvaluationException(ExceptionResult exceptionView, Query query, String sourceID, String formulaTitle, Boolean isNewQuery, Boolean isFromEditor)
at Microsoft.Mashup.Client.UI.Shared.DataImporter.OnGetPreviewResult(PreviewResult preview, Query query, String sourceID, String formulaTitle, Nullable`1 explicitImportDestination, Boolean isNewQuery, Boolean isFromEditor)
at Microsoft.Mashup.Client.UI.Shared.DataImporter.GetPreviewResult(Query query, String sourceID, String formulaTitle, Boolean isNewQuery, Boolean isFromEditor, Nullable`1 explicitImportDestination)
at Microsoft.Mashup.Client.UI.Shared.DataImporter.<>c__DisplayClass88_1.<OnQuerySettingsResolved>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_1.<Main>b__2()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

[Syndicate_Admin]

Hello. I have the same problem! I'm using a connector using MONGODB to powerbi desktop. A few weeks ago it worked for me but now it doesn't. This happens when I want to get the data from an ODBC, I get the message:

Unexpected error: The container unexpectedly terminated with 0xC0000005 code. PID: 7832.
Features used: Odbc.DataSource/mdbodbc5w.dll/01.04.0003/MySQL/5.7.12 mongosqld v2.14.14.
Details:
Microsoft.Mashup.Evaluator.Interface.ErrorException: The container unexpectedly terminated with the 0xC0000005 code. PID: 7832.
Features used: Odbc.DataSource/mdbodbc5w.dll/01.04.0003/MySQL/5.7.12 mongosqld v2.14.14. ---> Microsoft.Mashup.Evaluator.Interface.ErrorException: The container unexpectedly terminated with the 0xC0000005 code. PID: 7832.
in Microsoft.Mashup.Evaluator.ErrorTranslatingMessenger.MessageChannel.Read()
in Microsoft.Mashup.Evaluator.ErrorTranslatingMessenger.MessageChannel.Read()
--- End of Internal Exception Stack Tracing ---
in Microsoft.Mashup.Evaluator.ErrorTranslatingMessenger.MessageChannel.Read()
at Microsoft.Mashup.Evaluator.ChannelMessenger.Read(MessageChannel channel)
at Microsoft.Mashup.Evaluator.ChannelMessenger.MessageChannel.Read()
at Microsoft.Mashup.Evaluator.Interface.IMessageChannelExtensions.WaitFor[T](IMessageChannel channel)
at Microsoft.Mashup.Evaluator.RemotePreviewValueSource.PreviewValueSource.WaitFor(Func'1 condition, Boolean disposing)
in Microsoft.Mashup.Evaluator.RemotePreviewValueSource.PreviewValueSource.get_SmallValue()
in Microsoft.Mashup.Evaluator.Interface.TracingPreviewValueSource.get_SmallValue()
at Microsoft.Mashup.Host.Document.Analysis.PackageDocumentAnalysisInfo.PackagePartitionAnalysisInfo.SetPreviewValue(EvaluationResult2'1 result, Func'1 getStaleSince, Func'1 getSampled)

Any solution?

Thank you

[Anonymous]

Hi. I am facing the same issue. Is there any solution for this??

[amitchandak]

@NataliaRomanov , is it desktop or in service. What action you are doing?

If needed log an issue to https://community.powerbi.com/t5/Issues/idb-p/Issues

[NataliaRomanov]

It's desktop, any action related to read data: refreshing, opening query editor, try to read data from excel file

[Anonymous]

HI @NataliaRomanov,

Can you please share some more detailed information about your situation? (e.g. data source type, connection mode, power bi desktop version, OS versions) It will help us clarify your scenario to troubleshoot.
How to Get Your Question Answered Quickly

Regards,
Xiaoxin Sheng