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StidifordN
Helper III
Helper III

Connection Timeout Expired - just started doing this on Friday afternoon

Morning all, 

 

Re: a Connection Timeout Expired error when attempting to refresh

 

Any ideas what to do with the below?
Discussed with others in the company and they are not having the same issue so it is likely isolated to my PBIdesktop.

 

 

5 REPLIES 5
Syndicate_Admin
Administrator
Administrator

Best regards, I had the same problem and solved it with the next step.

Data source configuration > select the source with the disadvantage > change source and in the timeout place 60 minutes.

DiegoRivera_0-1626379662987.png

I hope it serves you...

v-lid-msft
Community Support
Community Support

Hi @StidifordN ,


Does this issue have been resolved?Could you please provide more details about it If it still not be resolved? Please don't contain any Confidential Information or Real data in your reply.

 


Best regards,

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
v-lid-msft
Community Support
Community Support

Hi @StidifordN ,

 

First of all, we suggest you to remove the information of your sql server in your post.

 

Could you please verify if you can successfully connect the same sql server by using SSMS or other Official tools? Have you tried to increase the value of connection timeout and command timeout in you query such as following?

 

let
    Source = Sql.Databases("Sql_IP_Address", [CommandTimeout=#duration(0, 0, 20, 0),ConnectionTimeout=#duration(0, 0, 20, 0)]),
    DatabaseName = Source{[Name="DatabaseName"]}[Data],
    TableName = DatabaseName{[Schema="SchemaName",Item="TableName"]}[Data]
in
    TableName

 

Have you tried to use the latest version of Power BI Desktop(from here or update from MS Store)?


Best regards,

 

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Greg_Deckler
Community Champion
Community Champion

See if this works: https://community.powerbi.com/t5/Desktop/Unable-to-Connect-to-SQL-Server/td-p/28645

 

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".



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And i forgot to put in the original post - i get the timeout error within 10 seconds of attempting a refresh, not minutes/hours

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