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Helper I
Helper I

Connecting Service Now as a data source

Good evening,

I understand that there are multiple ways to connect SN data as a data source: app dataset, web source and ODBC connection.


However, I really want to connect it as a web source. We have an admin account credentials set up to access the SN domain url instance; however, it does not work. This is the link that is referenced: 


Are there any updates on why using account login credentials is not working when trying to access the SN instance as a web source?

Please let me know.

Helper III
Helper III

Hi @vacuesta 

If you're still interested in finding a solution, you can try Power BI Connector for ServiceNow.

It allows to fetch ServiceNow data Power BI easily.


Community Support
Community Support

Hi , @vacuesta 

According to your description, I recommend the following posts for your reference:



In addition ,you can also create a support ticket to investigate the issue. Once you create a support ticket, please share the same here for reference.


Best Regards,
Community Support Team _ Eason
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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