Conditional Formatting (Icons) in Matrix disappearing when I drill into a line item

[byr10112]

I have a matrix that shows the sellers in an all up view. When drilled into a seller, I display the account names assigned to that seller. I have icons (Red,Yellow and Green circles) to show the overall health of the sellers. In an all up view, the icons work fine. However when I drill down to a seller, icons only appear for the accounts of the particular seller. The other sellers' icons disappear. I have to drill back up all the way to see the icons again. Is there a way to make sure the icons stay visible at all times for the other line items even if I drill into one? 

[v-easonf-msft]

Hi, @byr10112 

What fields does your matrix contain?

Can you share a screenshot or sanitized pbix file to explain further?

Best Regards,
Community Support Team _ Eason

[amitchandak]

@byr10112 , Check if are you getting blank values.

or the value do fall in any condition

You can also explore custom icon formatting

https://exceleratorbi.com.au/conditional-formatting-using-icons-in-power-bi/
https://community.powerbi.com/t5/Desktop/FORMAT-icon-set-for-use-in-a-data-card/td-p/811692