Cannot use a Python script to get a database.

[JessCastellum]

Hello!

I've been trying to get data through a Python script, but I keep getting this error:

Details: "ADO.NET: Þγτћŏл §сґĩρţ ęѓгŏř.
Traceback (most recent call last):
  File "PythonScriptWrapper.PY", line 3, in <module>
    matplotlib.use('Agg')
  File "C:\Users\ACER\Anaconda3\envs\soda_covid\lib\site-packages\matplotlib\cbook\deprecation.py", line 296, in wrapper
    return func(*args, **kwargs)
  File "C:\Users\ACER\Anaconda3\envs\soda_covid\lib\site-packages\matplotlib\cbook\deprecation.py", line 358, in wrapper
    return func(*args, **kwargs)
  File "C:\Users\ACER\Anaconda3\envs\soda_covid\lib\site-packages\matplotlib\__init__.py", line 1280, in use
    from matplotlib import pyplot as plt
  File "C:\Users\ACER\Anaconda3\envs\soda_covid\lib\site-packages\matplotlib\pyplot.py", line 2282, in <module>
    switch_backend(rcParams["backend"])
  File "C:\Users\ACER\Anaconda3\envs\soda_covid\lib\site-packages\matplotlib\pyplot.py", line 221, in switch_backend
    backend_mod = importlib.import_module(backend_name)
  File "C:\Users\ACER\Anaconda3\envs\soda_covid\lib\importlib\__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "C:\Users\ACER\Anaconda3\envs\soda_covid\lib\site-packages\matplotlib\backends\backend_agg.py", line 50, in <module>
    from PIL import Image
  File "C:\Users\ACER\Anaconda3\envs\soda_covid\lib\site-packages\PIL\Image.py", line 94, in <module>
    from . import _imaging as core
ImportError: DLL load failed: No se puede encontrar el módulo especificado.

 I tried to fix the version of the packages in this site https://docs.microsoft.com/en-us/power-bi/connect-data/service-python-packages-support, but I don't know what else to try. 

Thank you.

[v-diye-msft]

Hi @JessCastellum 

If the above posts help, please kindly mark it as a answer to help others find it more quickly. thanks!

If not, please kindly elaborate more.

[amitchandak]

@JessCastellum , this a problem with database connector. Make sure the database connector is correctly installed.

[Greg_Deckler]

@JessCastellum - I would triple check that your modules are loaded up into the right directory. It looks like it is not finding the required/specified modules like matplotlib.