Cannot load model (blank error message)

[SBPFA]

Hi, 

Trying to connecto to a PowerBI data source (gateway, SSAS), I'm getting "Cannot load model" followed by a blank error message:

After that, I can't do anything, the message reappears over and over and I have to kill the process to close the app.

I tried running as an administrator, uninstalling and doing a fresh install of the latest version, logging out and back in... I'm lost.

The cache is empty and no credentials are stored locally:

Also I doubled checked the permissions, and my account is the owner of the datasource in the PowerBI Service.

If I open a report, ot try to create one from scratch, I get this, with the same result (had to kill the app):

Any help would be appreciated.

Thanks.

[Hector_Munoz_T]

I have the same error, someone has solution if from the power bi desktop, I select as source power dataset whose source is an SSAS, it stays pasted with the same message, can not load the model and the window gets stuck

[v-frfei-msft]

Hi @SBPFA ,

As the online document: https://docs.microsoft.com/en-us/power-bi/desktop-report-lifecycle-datasets#limitations-and-consider...

If you delete the shared dataset in the Power BI service, then other reports based on that dataset will no longer work properly or display their visuals.

So Please have a check whether the dataset has been deleted or not.

[SBPFA]

Hi, the dataset was not deleted, in fact, Desktop shows it is connected live:

[v-frfei-msft]

Hi @SBPFA ,

Seemed that you have no access to the dataset any more. Could you please check with the owner of the dataset?

[SBPFA]

I am the owner of the dataset, that's what makes it weird.

[amitchandak]

Check and log ticket

https://community.powerbi.com/t5/Issues/idb-p/Issues

https://powerbi.microsoft.com/en-us/support/

[SBPFA]

Not sure this is an issue with Desktop itself.

I was hoping for some troubleshooting.

Thanks.