Cannot display visuals on desktop, but online I can see everything correct.

[Anonymous]

Hello, I know that most of the people have the oposit issue, but I cannot see visuals on desktop version, but I can see them online. 

[Anonymous]

[Idrissshatila]

@Anonymous ,

if you apply some sort of filtering, it will show.

it's possible that on service there's some filtering that's why it's showing, because it can't show all the data since it exceeded the limits.

[Idrissshatila]

Hello @Anonymous ,

can you show us what you are facing.

[Anonymous]

Even when I am going on the lowest filtering possible it is not working. But when my collague open the same file on the desktop version the visuals are working correctly, without any filtering 🙂 

[Idrissshatila]

Hello @Anonymous ,

try re downloading the service version and check.

[Anonymous]

Yes, already trying to download the April version 🙂 but i have to go through administrator, so I am waiting for them nad until then I am trying to find different solution, but thank you. 

[Idrissshatila]

@Anonymous ,

no no, i meant to download the pbix file from the service and try opening it.

[Anonymous]

oh, sorry. Yes I tried that and it is stil not working. 

[Anonymous · Accepted solution]

Downloading newest version fixed it.