COUNTIF is giving wrong outputs

I want to calculate per customer and per city the amount of time in transit (without weekend) =1 per manifest week, dived by the total rows of that customer, per manifest week. A customer could have multiple locations.

I also want to calculate the overall performance per customer (of all the manifest weeks), hence the qty of time in transit (without weekend) =1, divided by the total lines of the customer. 

Attached is the file, I don't understand why the outcome of the left table for week 16 is 60%, because it should be 50%. Of the total rows for Customer X in manifest week 16 (=6), only 3 rows have a time in transit (without weekend) of 1.

I don't understand how the filtering is working, and which rows are taking into account. I created a unigue combination of