Azure Maps cannot be enabled

[ELIU]

Hi,

I can see the Azure Map object available in my Visualizations pane in Power BI desktop. However, when I clicked on it, I got an error: Azure Maps visuals are not enabled for your organization. Contact your tenant admin to fix this. So here is what I have checked:

1, In Admin Portal>under Intergration settings, both Use ArcGIS Maps for Power BI and Map and filled map visuals have been enabled.

2, In Power BI desktop, Options and Settings>under Preview Features, Azure map is not available in the list. Under Security, Use Map and Filled Map visuals is checked. 

My desktop version is April 2025. Can you help me understand what might be the reason why I can't use the Azure map visual?

Thanks!

[ajaybabuinturi]

Hi @ELIU, 
Can you try below encountering steps

Step 1: Go to Power BI Admin Portal

• Navigate to: https://app.powerbi.com/admin-portal

• (You must be a Power BI Service Administrator or Microsoft 365 Global Administrator)

Step 2: Enable Azure Maps Visual

1. Go to Tenant Settings

2. Search for "Azure Maps Visual"

3. Enable: “Use Azure Maps visual”

4. Apply to:

   • The entire organization (recommended), or

   • Specific security groups, if needed

Step 3: Save Changes

Once enabled, it may take some time for the change to propagate.

After Admin Enables Azure Maps

• Restart Power BI Desktop

• Ensure you're logged into Power BI with your organizational account

• Try inserting the Azure Maps visual again

Thanks,
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[ELIU]

Thank you for the detailed instruction. What I have forgotten to mention in my original post is: the Azure Maps visual is Not an option listed in our Tenant Settings. We are on GCC (government tenant). Does it make a difference?

[ajaybabuinturi · Accepted solution]

@ELIU,
Yes, being on a GCC (Government Community Cloud) tenant absolutely makes a difference.
Azure Maps visual is not supported in Power BI for national cloud tenants, including GCC, GCC High, and DoD.
https://learn.microsoft.com/en-us/power-bi/enterprise/service-govus-overview 

Thanks,
If you found this solution helpful, please consider giving it a Like👍 and marking it as Accepted Solution✔. This helps improve visibility for others who may be encountering/facing same questions/issues.