Azure Maps Error (even without data)

[MMMiranda]

Sometime within the past few weeks, I started seeing this error whenever I would select a page with an Azure Map visual on it.  To troubleshoot, today I installed the latest version of Power BI desktop and created a new file.  I added an Azure Map visual to page one, created a new page, then navigated back to the original page.  The error came up even without any data.  I'm hoping someone has a suggestion to prevent this error from popping up.  I can dismiss the error each time and keep working, but it is very annoying and slowing me down.

Full error text:

Feedback Type:
Frown (Error)

Timestamp:
2024-10-09T19:57:37.4525038Z

Local Time:
2024-10-09T15:57:37.4525038-04:00

Session ID:
b68207f4-11ee-4c2f-9026-2ea8d7922e02

Release:
September 2024

Product Version:
2.136.1478.0 (24.09) (x64)

Error Message:
An error occurred while rendering the report.

Stack Trace:
Javascript:TypeError
at AzureMap.updateSubSelectionOnMapInteraction (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.azureMap.min.js:4599:56)
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.azureMap.min.js:4589:38
at t (https://atlas.microsoft.com/sdk/javascript/mapcontrol/3/atlas.min.js:105:1037688)
at t.fire (https://atlas.microsoft.com/sdk/javascript/mapcontrol/3/atlas.min.js:55:10455)
at t.resize (https://atlas.microsoft.com/sdk/javascript/mapcontrol/3/atlas.min.js:105:162126)
at g.resize (https://atlas.microsoft.com/sdk/javascript/mapcontrol/3/atlas.min.js:105:1114316)
at i._resizeCallback (https://atlas.microsoft.com/sdk/javascript/mapcontrol/3/atlas.min.js:105:1119030)

Stack Trace Message:
An error occurred while rendering the report.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.Utilities.PowerBIFormUnexpectedExceptionHandler.HandleException(Exception e)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at Microsoft.PowerBI.Client.Windows.HostServiceDispatcher.<>c__DisplayClass15_0.<ExecuteInteropCsMethod>b__0()
at Microsoft.PowerBI.Client.Windows.HostServiceDispatcher.<ExecuteInteropCsMethod>d__15.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.HostServiceDispatcher.ExecuteInteropCsMethod(Object interopObj, MethodInfo method, Object[] arguments, Nullable`1 runOn, Nullable`1 jsonOptions)
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2Interop.<>c__DisplayClass24_0.<<InvokeCsMethod>b__0>d.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2Interop.<>c__DisplayClass24_0.<InvokeCsMethod>b__0()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAwaitableAsyncExceptions(IExceptionHandler exceptionHandler, Func`1 asyncFunc)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAsyncExceptions>d__0.MoveNext()
at System.Runtime.CompilerServices.AsyncVoidMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAsyncExceptions(IExceptionHandler exceptionHandler, Func`1 asyncFunc)
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2Interop.InvokeCs(InteropCall call)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass7_0.<RunApplicationLegacy>b__0()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.RunApplicationLegacy(String[] args)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

JS Error Message:
Cannot set properties of undefined (setting 'subSelections')

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.136.1478.0","ModuleName":"https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.azureMap.min.js","Component":"AzureMap","Error":"TypeError","MethodDef":"updateSubSelectionOnMapInteraction","ErrorOffset":"4599:56","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.22631.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
70.5 GB

Private Memory:
567 MB

Peak Working Set:
1.12 GB

IE Version:
11.1.22621.0

User ID:
99221b53-5b7d-4e6c-adbe-208fb390ddb1

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Enabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Snapshot Trace Logs:
C:\Users\mmmiranda\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShotd8c061b9-3860-41db-8db0-f9ecce0c7b1e.zip

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Performance Trace Logs:
C:\Users\mmmiranda\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Enabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_qnaLiveConnect
PBI_enhancedTooltips
PBI_sparklines
PBI_scorecardVisual
PBI_NlToDax
PBI_fieldParametersSuperSwitch
PBI_setLabelOnExportPdf
PBI_dynamicFormatString
PBI_oneDriveSave
PBI_oneDriveShare
PBI_useModernPublishDialogs
PBI_gitIntegration
PBI_newCard
PBI_buttonSlicerAuthoring
PBI_EimLessElevatedUser
PBI_mobileAutoReportLayout
PBI_daxInlineCopilot
PBI_aiNarrativesVisual
PBI_generateMeasureDescriptionsButton
PBI_visualCalculationsAuthoring
PBI_desktopReportAuthoringCopilot

Disabled Preview Features:
PBI_SpanishLinguisticsEnabled
PBI_b2bExternalDatasetSharing
PBI_onObject
PBI_odspSaveBackgroundUpload
PBI_publishDialogsSupportSubfolders
PBI_tmdlInDataset
PBI_enhancedReportFormat
PBI_directLakeRemoteModeling
PBI_qnaImproveLsdlCopilot

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

Recent Actions:
AddEmptyVisualContainer, CreateSection

PowerBIUserFeedbackServices_IsReported:
True

DPI Scale:
100%

Supported Services:
Power BI

Formulas:

section Section1;

Active Section Contract:
{"id":0,"name":"c97794c408d9291f08ac","displayName":"Page 1","filters":"[]","ordinal":0,"visualContainers":[{"x":10,"y":0,"z":0,"width":280,"height":280,"config":{"name":"1d0c8e9c279153b1304b","layouts":[{"id":0,"position":{"x":10,"y":0,"width":280,"height":280,"z":0,"tabOrder":0}}],"singleVisual":{"visualType":"azureMap","drillFilterOtherVisuals":true}},"filters":"[]"}],"config":{},"displayOption":1,"width":1280,"height":720}

[FritzVPL]

We are also all of a sudden experiencing this issue. Map seems to work fine after clicking off the error message box, however doing this several dozen times a day is a a pain so hopefully this is resolved soon.

[v-xingshen-msft · Accepted solution]

Hi ALL,
Firstly, rajendraongole1  thank you for your solution!
And @MMMiranda ,

Thank you for reaching out and providing the details. It seems like the issue you're encountering with Azure Maps in Power BI is related to a known problem that is currently being addressed. A fix for this is expected to be included in a new version of Power BI, which is scheduled for release around October 14th.

In the meantime, while waiting for the update, We recommend keeping your Power BI desktop version up to date and monitoring the release notes to see when the fix is available. We appreciate your patience, and if you need further assistance or have additional questions, feel free to ask!

[MMMiranda]

Thank you, will do!

[rajendraongole1]

Hi @MMMiranda -- You mentioned updating Power BI Desktop, but it's important to ensure that both Power BI and the Azure Maps visual are up-to-date. Check if there are updates specifically for the Azure Map visual and reinstall the latest version if needed.
- Remove the Azure Maps visual, and try adding it again from the Power BI marketplace to ensure you have the latest version.

- Sometimes, the issue can be related to the rendering of complex visuals due to hardware acceleration settings.
- Go to **File > Options and Settings > Options**, and under **Global > Display**, disable **Hardware acceleration**.

- If the issue persists even when no data is attached to the visual (as you mentioned), try using a different dataset, or minimal sample data to ensure it’s not related to any specific data processing or model.

- The Azure Map visual connects to online map data. Ensure your internet connection is stable, and check for any firewall restrictions or VPN configurations that may be blocking Power BI's ability to load Azure Map resources.

- If this problem persists, you can log diagnostic information to understand the source of the issue better.
- Go to **File > Options and Settings > Options**, and under **Global > Diagnostics**, enable **Tracing**. After encountering the error, review the logs or provide them to the Microsoft support team for further troubleshooting.

Azure Maps Documentation | Microsoft Learn

Hope the above steps helps.