Average Waiting

[Pikster]

Hi,

I have an output in a contact center environment, I need to show things such as Average Wait, Duration of calls etc... I cannot seem to get time to work on a Y axis, or even in the values, it just does a count instead.

The data outputs as a DateTime, any generally known way around working this out?

I did manage to get it to do "decimal minutes" but aparently 1.5 mins is too hard to read...

[v-jiascu-msft]

Hi @Pikster,

I would suggest you vote up this idea. It will be easy if we have such data type. 

Best Regards,

Dale