Automatic y-axis scale shown in Desktop and Pro is different

[erwinvanmanen]

Hi,

I have a visual, line and custom column chart, with an y-axis automatic scale. Start = 0, End = Auto.

In PBI Desktop it shows the correct scale. 1 line value = max 10,500, column value = max 9,300. The y-axis showed is from 0 to 10,000, with grid step 2,000. Perfect. I publiced this visual to my dashboard and report in PBI Pro. There, the report shows a y-axis from 0 to 8,000 !! Why not to 10K like the Desktop visual?

I can't make the scale fixed, cause there's also a page filter with the region we use.

Please help?

[Pragati11]

Hi @erwinvanmanen ,

Are there any filters on the report in Power Bi Service which is showing the difference in scale?

Also you will need add more to your query like screenshots of the issue, etc.

https://community.powerbi.com/t5/Desktop/How-to-Get-Your-Question-Answered-Quickly/m-p/1447523

Thanks,

Pragati

[erwinvanmanen]

Hi Pragati,

Thx for answering.

Yes, there are filters present. They show for each filter used a different y-axis. Obviously. But, with no filters used they show:

Screenshot from PBI Desktop

Screenshot from PBI Pro:

As you can see, a different y-axis. It flattens out my blue line.

[v-lionel-msft · Accepted solution]

Hi @erwinvanmanen ,

--Before fixing 'Start' in PBI Desktop

--After fixing 'Start' in PBI Desktop

Test version: 2.92.706.0 64-bit (April 2021)

As you can see, when I fixed ‘Start’, my Y axis changed. This is different from yours. I guess it’s the version.

However, in either case, my Y axis will not change in Power BI Service.

So Which is your Power BI Desktop version? Please update to latest version.

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[erwinvanmanen]

Hi Lionel,

The y axis didn't change in my PBI Desktop, after fixing 'Start'. But, i changed the start value to 'Auto' and now viewing the visual in PBI Service is the same as in PBI Desktop.

Thx.