An error occured while rendering the report: "Uncaught Error: Missing control paste"

[Furanity]

Hi all,

When I open Power BI Desktop, before I can do anything, it presents me with the error "an error occured while rendering the report". In the error dump I see the error: "JS Error Message: Uncaught error: missing control paste". Funny thing is that the main Power BI window that opens doesn't have a title bar, so I can't move/resize it either. 

Running on Windows Server 2016 via RDP. Not sure if that matters.

Tried running as an admin, no difference. Clearing the cache in %appdata%/local/Microsoft/Power BI Desktop/CEF/cache doesn't do anything either. Removed everything, reinstalled, no difference.

Last time I had this, I had to revert back to an old version, but there must be a solution to fix this, I hope?

This is the dump I get:

Feedback Type:
Frown (Error)

Error Message:
An error occurred while rendering the report.

Stack Trace:
(at ms-pbi://pbi.microsoft.com/minerva/scripts/desktopDataExplore.js:line:74741:86)
Error: Missing control paste
at ms-pbi://pbi.microsoft.com/minerva/scripts/desktopDataExplore.js:84835:33
at getDefaultModelById (ms-pbi://pbi.microsoft.com/minerva/scripts/desktopDataExplore.js:84837:10)
at ms-pbi://pbi.microsoft.com/minerva/scripts/desktopDataExplore.js:84827:29
at ms-pbi://pbi.microsoft.com/minerva/scripts/desktopDataExplore.js:84829:14
at Array.filter (<anonymous>)
at getVisibleControlIds (ms-pbi://pbi.microsoft.com/minerva/scripts/desktopDataExplore.js:84825:20)
at isGroupHidden (ms-pbi://pbi.microsoft.com/minerva/scripts/desktopDataExplore.js:84821:53)
at ms-pbi://pbi.microsoft.com/minerva/scripts/desktopDataExplore.js:86181:25
at Array.filter (<anonymous>)
at ms-pbi://pbi.microsoft.com/minerva/scripts/desktopDataExplore.js:86180:24

Stack Trace Message:
An error occurred while rendering the report.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass0_1.<SendAndMarshalExceptions>b__0(Object null)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Windows.FloatingDialog.StartDialog.Show(MainWindow mainWindow, IWindowService windowService, IUIHost uiHost, IPowerBIWindowServiceFactory windowServiceFactory, IFileHistoryManager fileHistoryManager, IAuthenticationManager authenticationManager, IAuthenticationUIHandler authenticationUIHandler, ICloudConfigurationManager cloudManager, UpdateNotificationManager updateNotificationManager, IApplicationCommands applicationCommands, IPowerBISettings powerBISettings, IUISettings uiSettings, IEventAggregationService eventAggregationService, IPowerBITelemetryService telemetryService)
at Microsoft.PowerBI.Client.Windows.MainWindow.ShowStartDialog()
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_7.<<Main>b__7>d.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_7.<Main>b__7(MainWindow mainWindow)
at Microsoft.PowerBI.Client.Windows.MainWindow.<<ActivateMainWindow>b__203_1>d.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.MainWindow.<ActivateMainWindow>b__203_1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAwaitableAsyncExceptions(IExceptionHandler exceptionHandler, Func`1 asyncFunc)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAsyncExceptions>d__0.MoveNext()
at System.Runtime.CompilerServices.AsyncVoidMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAsyncExceptions(IExceptionHandler exceptionHandler, Func`1 asyncFunc)
at Microsoft.PowerBI.Client.Windows.MainWindow.<ActivateMainWindow>b__203_0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

JS Error Message:
Uncaught Error: Missing control paste

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.82.5858.1121","ModuleName":"ms-pbi://pbi.microsoft.com/minerva/scripts/desktopDataExplore.js","Component":"","Error":"Error","MethodDef":"","ErrorOffset":"84835:33"}

Snapshot Trace Logs:
C:\blahblah-censored\FrownSnapShot2071344446.zip

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Is Report V3 Models Enabled:
False

Performance Trace Logs:
C:\blahblah-censored\PerformanceTraces.zip

Enabled Preview Features:
PBI_NewWebTableInference
PBI_modelViewASLiveConnect

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_inlineExplore
PBI_v3ModelsPreview
PBI_relativeTimeSlicer
PBI_dataSearchCuration

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

Formulas:

section Section1;

Hope anyone has some suggestions?

Thanks in advance!

[parry2k]

@Furanity old way of solving, did you tested the same report on another machine? I'm wondering if the issue is specific to that machine.

I would ❤ Kudos if my solution helped. 👉 If you can spend time posting the question, you can also make efforts to give Kudos whoever helped to solve your problem. It is a token of appreciation!

⚡Visit us at https://perytus.com, your one-stop shop for Power BI related projects/training/consultancy.⚡

[Furanity]

I did not even open a report yet 🙂 I'm just opening Power BI Desktop straight from the shortcut...

[parry2k]

@Furanity that's even worst, I guess you already took the necessary step to reinstall the software. It is surely an isolated machine specific issue. I guess you need to open a support ticket and see if you can get a solution or maybe someone else here can help. I'm not aware of or came across such an issue.

I would ❤ Kudos if my solution helped. 👉 If you can spend time posting the question, you can also make efforts to give Kudos whoever helped to solve your problem. It is a token of appreciation!

⚡Visit us at https://perytus.com, your one-stop shop for Power BI related projects/training/consultancy.⚡

[Furanity · Accepted solution]

OK, I found the solution.

As said, I'm running on a server via RDS. Although I have full admin rights on that server, I had to run the Power BI Desktop installer with the "Run as Administrator" option (also used mstsc /admin to connect to the server, but don't think that was the key). 

So, this is quite nasty, since the installer ran perfectly and didn't present any errors. But when starting Power BI Desktop there's a strange error ("Control Paste missing") that cripples the interfaces (no title bar, so you can't maximize/minimize/move/close the window from there, no menu on the left to switch between model/data/report, no visible tab names on the bottom).

But hey, we got there. Perhaps useful for others to know as well.

Cheers!

Michel

[parry2k]

@Furanity thanks for sharing the solution, great work.

I would ❤ Kudos if my solution helped. 👉 If you can spend time posting the question, you can also make efforts to give Kudos whoever helped to solve your problem. It is a token of appreciation!

⚡Visit us at https://perytus.com, your one-stop shop for Power BI related projects/training/consultancy.⚡