Forum Discussion
Aging by Tickets Open
Hi,
I have two tables (Base N2 and Calendars) and two columns in my excel base "Ticket Number" and "reported_date" (Open Tickets), I need to calculate the Age of the tickets.
Follow below the formula that i used, but it did not work.
Aging2 = IF(TODAY()-'Base N2'[reported_date]<=5;"1-5 days";IF(TODAY()-'Base N2'[reported_date]<=15;"6-15 days";IF(TODAY()-'Base N2'[reported_date]<=30;"16-30 days";"+30 days")))
Can you help me?
Regards,
Renato
Please download this solution at below link.
https://drive.google.com/open?id=0B5-C_3XrFPdOMEZZc05OQ1lxYWc
Follow the process of creating new calculated columns and You would see the expected results for your data.
Let me know if you need further help.
4 Replies
Please download this solution at below link.
https://drive.google.com/open?id=0B5-C_3XrFPdOMEZZc05OQ1lxYWc
Follow the process of creating new calculated columns and You would see the expected results for your data.
Let me know if you need further help.
Hi renatofrancavr,
You need to switch all ";" to "," to make the formula work in Power BI desktop. The formula should be:
Aging2 = IF(TODAY()-'Base N2'[reported_date]<=5,
"1-5 days",
IF(TODAY()-'Base N2'[reported_date]<=15,
"6-15 days",
IF(TODAY()-'Base N2'[reported_date]<=30,
"16-30 days",
"+30 days")
)
)
See:
Please post back if you need any further assistance regarding DAX calculation.
Regards
Hi Michael,
My PB is in Portuguese. We use ";"
Thanks for your help.
Regards,
Renato
