Forum Discussion
Noak
9 years agoHelper IV
Accumolate exceeding cases
Hey everyone, I have new mission and need your help . My data based on open cases that divided to seveirties(1 high - 3 low), the CTO defindes cases SLA eg: if case defined as high the resolving...
Eric_Zhang
9 years agoMicrosoft Employee
Noak wrote:
Hi Eric_Zhang,
I already used this messaure.
It doesnt answer my dashboard needs, lets say today we have 100 exceeding cases that are still open.
I want to see the trend in monthly view,
current result = power bi takes 100 cases spred them by the creation month and give me a view of how many exceeding case from january,feb,march.... I dont care how much from each month I care to see the trend over time.
What do you mean a trend then? May be a increasing or dropping percentage of each month?
Noak
9 years agoHelper IV
@v-lvzhan-msft wrote:What do you mean a trend then? May be a increasing or dropping percentage of each month?
I mean if increasing Eric_Zhang. do you have any solution for that?