Access web content problem

[ktt777]

hi ,

i am try to refresh the query in power and this popped up. 

I have access to the data folder . i tried all the option but nothing works. 

Anyone know why ?

 thanks. 

[Anonymous · Accepted solution]

Hi @ktt777 ,

This maybe a permission/authentication error. When you ever connect to  your data source in an unauthorized account, the corresponding credential would be created. You may need to change credential,  go to “File –> Options and Settings –> Data Source Settings”, under “Global permissions”, select old data source connections and click on Edit permission in Power BI Desktop, then connect to it and check if it is successful.

I have also found  similar posts, please refer to.

Solved: SharePoint data - We couldn't authenticate with th... - Microsoft Power BI Community

Solved: We couldn't authenticate with the credential provi... - Microsoft Power BI Community

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[ktt777]

and this is my credential