Forum Discussion

jwjwjwjwjw's avatar
jwjwjwjwjw
Advocate II
9 years ago

ARCGIS visual

Is anybody else having trouble with the ARCGIS map visual today in Desktop? It was working fine but rather suddenly bricked out., just a white box where the ACRGIS loading graphic never loads up.Stil...
General Comment
Need Help
v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
9 years ago

Hi jwjwjwjwjw,

 

I was unable to reproduce your issue in my environment (Version: 2.46.4732.581 64-bit (May 2017)). The ARCGIS map visual works fine in both desktop and service. Which version of Power BI desktop were you using?

 

After following troubleshooting threads adviced by ryan-gao, have you resolved this problem?

 

If possible, would you please uninstall and reinstall Power BI desktop (update to the latest version) for a test?

 

Best regards,
Yuliana Gu

  • jwjwjwjwjw's avatar
    jwjwjwjwjw
    Advocate II
    9 years ago

    I have reinstalled PowerBI, cleared the cache, all the suggestions mentioned here. It seems to work on new dashboards, but is still bricked out on dashboards where it was already in use when the problem started.