Microsoft is giving away 50,000 FREE Microsoft Certification exam vouchers. Get Fabric certified for FREE! Learn more
Hi all,
Ive managed to create a report that runs from an API online, it is a ticketing system called fresh desk - Power BI is just making the data more manageable and visually clear.
Anyway - the problem I have is that I can refresh within the desktop but when I upload to the PBI Service I cant refresh. Ive read up a lot on this and things to do with dynamic data sources ect. However I have also seen someone manage to do this by making the url a text string first and then manually create the table.
Can someone look at my code and decide whether it is possible for me? I don't have much knowledge of this area.
Thank you,
Jack
(Page as number)=>
let
Source = Json.Document(Web.Contents("https://middlesexgroup.freshdesk.com/api/v2/tickets?updated_since=2010-01-01T02:00:00Z&include=requester&include=description&page="&Number.ToText(Page))),
#"Converted to Table" = Table.FromList(Source, Splitter.SplitByNothing(), null, null, ExtraValues.Error),
#"Expanded Column1" = Table.ExpandRecordColumn(#"Converted to Table", "Column1", {"cc_emails", "fwd_emails", "reply_cc_emails", "ticket_cc_emails", "fr_escalated", "spam", "email_config_id", "group_id", "priority", "requester_id", "responder_id", "source", "company_id", "status", "subject", "association_type", "support_email", "to_emails", "product_id", "id", "type", "due_by", "fr_due_by", "is_escalated", "custom_fields", "created_at", "updated_at", "associated_tickets_count", "tags", "description", "description_text"}, {"cc_emails", "fwd_emails", "reply_cc_emails", "ticket_cc_emails", "fr_escalated", "spam", "email_config_id", "group_id", "priority", "requester_id", "responder_id", "source", "company_id", "status", "subject", "association_type", "support_email", "to_emails", "product_id", "id", "type", "due_by", "fr_due_by", "is_escalated", "custom_fields", "created_at", "updated_at", "associated_tickets_count", "tags", "description", "description_text"}),
#"Expanded custom_fields" = Table.ExpandRecordColumn(#"Expanded Column1", "custom_fields", {"issue_type", "machinearea", "group"}, {"custom_fields.issue_type", "custom_fields.machinearea", "custom_fields.group"}),
#"Split Column" = Table.SplitColumn(#"Expanded custom_fields", "tags", each _, {"tags.0"})
in
#"Split Column"
Solved! Go to Solution.
Hi @Jackbaz99,
You can take a look at the following blog and try to add relativepath and query options to your connector if they help for your scenario:
Regards,
Xiaoxin Sheng
Hi @Jackbaz99,
You can take a look at the following blog and try to add relativepath and query options to your connector if they help for your scenario:
Regards,
Xiaoxin Sheng
@Jackbaz99 , what is the issue it is giving it on power bi service? Have updated datasource details under the data source setting and they are not working?
Hi @amitchandak the error when on the PBI service is
You can't schedule refresh for this dataset because the following data sources currently don't support refresh:
Discover Data SourcesThank you
Check out the April 2025 Power BI update to learn about new features.
Explore and share Fabric Notebooks to boost Power BI insights in the new community notebooks gallery.
User | Count |
---|---|
102 | |
68 | |
46 | |
37 | |
37 |