Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Next up in the FabCon + SQLCon recap series: The roadmap for Microsoft SQL and Maximizing Developer experiences in Fabric. All sessions are available on-demand after the live show. Register now

Reply
sarnendude
Frequent Visitor

Prebuilt Azure AI services in Fabric: ModuleNotFoundError & NULL output

Hello,

When I was importing SynapseML libraries as mentioned in blog https://blog.fabric.microsoft.com/en-us/blog/prebuilt-azure-ai-services-in-fabric-2?ft=All, I got below error

ModuleNotFoundError: No module named 'synapse.ml.services'.

 

Same error found when we tried to import  SynapseML library for Azure OpenAI as Prerequisites as per this post Use Azure OpenAI with Python SDK - Microsoft Fabric | Microsoft Learn.

Please help me to resolve above error.

 

As per this blog message "Fabric has the latest SynapseML package preinstalled and integrated with prebuilt AI models", So I assumed we do not need to install anything to resolve above error.

 

After commeneting above line & running other code lines to import libraries , I ran below code to translate the review_text, it is alaways returing NULL value for translation column :

translate = (Translate()
    .setTextCol("reviews_text")
    .setToLanguage("en")
    .setOutputCol("translation")
    .setConcurrency(5))

df_en = translate.transform(df)\
        .withColumn("translation_result", flatten(col("translation.translations")))\
        .withColumn("translation", col("translation_result.text")[0])\
        .cache()

df_en = df_en.select(df_en.columns[:6]+ ["translation"])

display(df_en.tail(5))

Please let me know how to get proper translated result instead of NULL alaways.

 

Even when I ran the all code snippet to translate text as per this blog post:

https://learn.microsoft.com/en-us/fabric/data-science/ai-services/how-to-use-text-translator?tabs=sy...

It returns NULL as translation value.

Please help.

 

Thanks,

Sarnendu De

2 REPLIES 2
sarnendude
Frequent Visitor

Hi @Anonymous , Thanks for your response; As advised, I raised support request with no 2312200030001295. Thanks, Sarnendu De

Anonymous
Not applicable

Hi @sarnendude 

Thanks for using Fabric Community.

Apologies for the issue that you are facing.

This might require a deeper investigation from our engineering team about your workspace and the logic behind it to properly understand what might be happening. 

Please go ahead and raise a support ticket to reach our support team:

https://support.fabric.microsoft.com/support
Please provide the ticket number here as we can keep an eye on it.

Thanks.

Helpful resources

Announcements
FabCon and SQLCon Highlights Carousel

FabCon &SQLCon Highlights

Experience the highlights from FabCon & SQLCon, available live and on-demand starting April 14th.

New to Fabric survey Carousel

New to Fabric Survey

If you have recently started exploring Fabric, we'd love to hear how it's going. Your feedback can help with product improvements.

Join our Fabric User Panel

Join our Fabric User Panel

Share feedback directly with Fabric product managers, participate in targeted research studies and influence the Fabric roadmap.

March Fabric Update Carousel

Fabric Monthly Update - March 2026

Check out the March 2026 Fabric update to learn about new features.

Top Solution Authors