Prebuilt Azure AI services in Fabric: ModuleNotFoundError & NULL output

[sarnendude]

Hello,

When I was importing SynapseML libraries as mentioned in blog https://blog.fabric.microsoft.com/en-us/blog/prebuilt-azure-ai-services-in-fabric-2?ft=All, I got below error

ModuleNotFoundError: No module named 'synapse.ml.services'.

Same error found when we tried to import  SynapseML library for Azure OpenAI as Prerequisites as per this post Use Azure OpenAI with Python SDK - Microsoft Fabric | Microsoft Learn.

Please help me to resolve above error.

As per this blog message "Fabric has the latest SynapseML package preinstalled and integrated with prebuilt AI models", So I assumed we do not need to install anything to resolve above error.

After commeneting above line & running other code lines to import libraries , I ran below code to translate the review_text, it is alaways returing NULL value for translation column :

translate = (Translate()
    .setTextCol("reviews_text")
    .setToLanguage("en")
    .setOutputCol("translation")
    .setConcurrency(5))

df_en = translate.transform(df)\
        .withColumn("translation_result", flatten(col("translation.translations")))\
        .withColumn("translation", col("translation_result.text")[0])\
        .cache()

df_en = df_en.select(df_en.columns[:6]+ ["translation"])

display(df_en.tail(5))

Please let me know how to get proper translated result instead of NULL alaways.

Even when I ran the all code snippet to translate text as per this blog post:

https://learn.microsoft.com/en-us/fabric/data-science/ai-services/how-to-use-text-translator?tabs=sy...

It returns NULL as translation value.

Please help.

Thanks,

Sarnendu De

[sarnendude]

Hi @v-nikhilan-msft , Thanks for your response; As advised, I raised support request with no 2312200030001295. Thanks, Sarnendu De

[v-nikhilan-msft]

Hi @sarnendude 

Thanks for using Fabric Community.

Apologies for the issue that you are facing.

This might require a deeper investigation from our engineering team about your workspace and the logic behind it to properly understand what might be happening. 

Please go ahead and raise a support ticket to reach our support team:

https://support.fabric.microsoft.com/support
Please provide the ticket number here as we can keep an eye on it.
Thanks.