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amaaiia
Super User
Super User

Office 365 Outlook login issue when Pipeline is a copy of another

I have a pipeline running well with some Office 365 Outlook activities sending emails correctly. However, if I create a copy of the Pipeline (Save as), the configuration of the Office 365 Outlook activity gets disconfigured in the copy and I'm not able to do the authentication again. Every time I press on Sign in nothing happens.

 

Is this happening to someone else? I've done some testing and this behaviour happens every time I create a copy of a working pipeline.

1 ACCEPTED SOLUTION
amaaiia
Super User
Super User

I had a call with support team and we realized that I had to remove the activity and add it as new again a few times just to be able to authenticate again. It's not a normal behaviour, it might be something about my region maybe, they are investigating because this shouldn't happen. As soon as I have a response I will post it.

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5 REPLIES 5
amaaiia
Super User
Super User

I had a call with support team and we realized that I had to remove the activity and add it as new again a few times just to be able to authenticate again. It's not a normal behaviour, it might be something about my region maybe, they are investigating because this shouldn't happen. As soon as I have a response I will post it.

Anonymous
Not applicable

Hi @amaaiia 
Thanks for providing the details here. Please continue using Fabric Community for any help regarding your queries.

Anonymous
Not applicable

Hi @amaaiia 
Thanks for using Fabric Community.
I tried to create a repro of the same scenario and was successful in creating a copy of the pipeline.

vnikhilanmsft_0-1716223799113.png


I am able to sign in successfully.

vnikhilanmsft_1-1716223842029.png


Please try again and let me know if the issue still persists.
Thanks

Hi @Anonymous ,

I've tested several times.

First, I create new pipeline and I add Outlook activity. I sign in correctly:

amaaiia_0-1716271527734.pngamaaiia_1-1716271563612.png

Then, I save it and I create a cooy:

amaaiia_3-1716271641440.png

When I open the copied pipeline, I see this: 

amaaiia_4-1716271685607.png

 

And when I try to Sign in, the sign in pop up doesn't appear.

 

Tested with Firefox and Edge.

Anonymous
Not applicable

Hi @amaaiia 
Apologies for the issue you have been facing.
This might require a deeper investigation from our engineering team about your workspace, and the logic behind it to properly understand what might be happening.
Please go ahead and raise a support ticket to reach our support team: https://support.fabric.microsoft.com/support
Please provide the ticket number here as we can keep an eye on it.
Thank you.

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