Files in AWS S3 Bucket are not showing after connection has been made via Data pipeline connector

[Amoroso1909]

Hi all,

we managed to connect to the AWS S3 Bucket, but the existing files are not shown in the preview (although they exist):

• I added the AmazonS3FullAccess group to the newly created IAM user (on top of the created inline policy, including all the necessary permissions)
• A connection to the S3 bucket is working by using the folling URL "https://lnapp4042.s3.eu-central-1.amazonaws.com"
• But the preview of the bucket content did not show any files. Also the search was not working.
• Access to the aws console is not permitted for this user.

We followed both docus:

• How Amazon S3 works with IAM - Amazon Simple Storage Service
• Configure Amazon S3 in a copy activity - Microsoft Fabric | Microsoft Learn

Do you have an idea why the files are not showing?

Thanks and best regards in advance

Frank

[Vee]

Do we have any solution for this issue?

[v-cboorla-msft]

Hi @Amoroso1909 

Apologies for the issue you are facing.
At this time, we are reaching out to the internal team to get some help on this .
We will update you once we hear back from them.
Appreciate your patience.

Thank you.

[v-cboorla-msft]

Hi @Amoroso1909 

Thanks for using Microsoft Fabric Community.

Apologies for the inconvenience.

Please reach out to our support team to gain deeper insights and explore potential solutions. It's highly recommended that you reach out to our support team. Their expertise will be invaluable in suggesting the most appropriate approach.

Please go ahead and raise a support ticket to reach our support team:

https://support.fabric.microsoft.com/support

After creating a Support ticket please provide the ticket number as it would help us to track for more information.

Thank you.

[v-cboorla-msft]

Hi @Amoroso1909 

We haven’t heard from you on the last response and was just checking back to see if you've had a chance to submit a support ticket. If you have, a reference to the ticket number would be greatly appreciated. This will allow us to track the progress of your request and ensure you receive the most efficient support possible.

Thank you.

[Amoroso1909]

Hi @v-cboorla-msft ,

I just opened ticket nr 2406140050003412.

I am looking forward to the support.

Best 

Frank