date/time difference

[EloiseJane]

Hi all

I am trying to work out the working day/time difference to establish the case length. ideally discounting non work days/hours.

This are the 2 fields i have, and a date table.

Any help will be great.

Thanks

[v-tangjie-msft · Accepted solution]

Hi @EloiseJane ,

According to your description, here are my steps you can follow as a solution.

(1) This is my test data.  

(2) We can create a calculated column.

Working Days = NETWORKDAYS('Table'[Created Date], 'Table'[Resolved Date], 1)

(3) Then the result is as follows.

Please refer to the following documents for more information.

Calculating Work Days in Power BI with DAX NETWORKDAYS Function (mssqltips.com)

Working Days Calculator in Power BI (mssqltips.com)

Calculate Workdays Between Two Dates in Power BI (enterprisedna.co)

Best Regards,

Neeko Tang

If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

[tamerj1]

Hi @EloiseJane 
What are the working hours? What are the non work days? Do you have a holiday table? Please share the same sample data as copy/paste.