calculate average of each worker

[hadasim]

Trying to calculate average call time for each dispatcher. I assume that you first need to sort the column by the name of the caller and only then calculate an average for each of them separately... I started writing the function in DAX but I can't reach the result....

ממוצע משך שיחה = CALCULATE(AVERAGE(Query1[call_duration]),FILTER(Query1,Query1[שם נציג])=EARLIER(Query1[שם נציג]))

[v-shex-msft]

Hi @hadasim,

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Xiaoxin Sheng

[amitchandak · Accepted solution]

@hadasim , In case you need a measure that is average

Average(Query1[Call Duartion])

or

calculate(Average(Query1[Call Duartion]), filter(allselected(Query1), Query1[dispatcher] = max(Query1[dispatcher]) ))