I am not able to access Quickbooks online using Power BI connector

[vjain510]

I am using Quickbooks online and want to extract data into Power BI using Power BI inbuilt connector. 

However when I put in my login details I am getting blank screen as shown below

Is anyone facing the same issue? Can anyone help me with this?
Thanks in advance

[v-easonf-msft · Accepted solution]

Hi, @vjain510 

Please check the known issue mentioned in the below official document.

QuickBooks Online (Beta) 

Beginning on August 1, 2020, Intuit will no longer support Microsoft Internet Explorer 11 (IE 11) for QuickBooks Online. When you use OAuth2 for authorizing QuickBooks Online, after August 1, 2020, only the following browsers will be supported:

• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Safari 11 or newer (Mac only)

For more information, see

Alert: Support for IE11 deprecating on July 31, 2020 for Authorization screens.

For information about current Microsoft Edge support in Power BI Desktop, go to

Enabling Microsoft Edge (Chromium) for OAuth Authentication in Power BI Desktop.

Best Regards,
Community Support Team _ Eason
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[amitchandak]

@vjain510 , I checked issues and did not find anyone reporting that. Try to clear the credentials using clear permission under datasource setting (Data tranformation -> home tab)  and see if that can work.

I need report an issue https://community.powerbi.com/t5/Issues/idb-p/Issues