How to get unique ID's from a data set

[tbhatia]

We are preparing a dashboard on RPA data. We have 2 columns. First has unique work ID's. The other column has names, BOT and Humans. These ID'S in the data set have been worked by both humans and BOT's and there are ID's which have been worked only by Humans. We want to get only those ID's where both human and BOT's have worked so that we can reach an AHT figure and bifurcate how mauch contribution is made by both BOT and Humans in the same work ID. 

[v-jingzhang]

Hi @tbhatia 

This should be possible, but can you provide some dummy data? As you probably have BOT and Human names in the second column, is there any delimiter between BOT and Human names? How can we know which names are BOT and which are Humans?

I think you can first extract BOT and Human names into new columns and do some Count work then. If you don't need to keep IDs which have been worked only by Humans in the data model, you can use Power Query Editor to filter out them. 

Best Regards,
Community Support Team _ Jing
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[bcdobbs]

Can you share some demo data?