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I have been tasked with coming up with a backlog report which provides a count of backlogged RS Cases by 2 different counts (Program and Region).
I have 3 tables:
A RS Case record contains a Sent to Region date, a Due Date, Status Change Date and a Status field.
A RS Case is considered backlog if any of the following conditions are true:
RS Case [Sent to Region] <> null && RS Case [Due Date] < Date_Table[Date] && RS Case [Status]="OPEN"
or
RS Case [Sent to Region] <> null && RS Case [Due Date] < Date_Table[Date] && RS Case [Status]="CLOSED" && RS Event [Survey Date] > Date_Table[Date]
or
RS Case [Sent to Region] <> null && RS Case [Due Date] < Date_Table[Date] && RS Event [Survey Date] = null && RS Case [Status]="CLOSED" && RS Case [Status Change Date] > Date_Table[Date]
What we want is to create a line chart showing how the backlogged cases have progressed.
I know I can create a measure that summarizes the RS Cases table and then add filters, but I cannot add the field into the filter that refers to the RS Event table.
Is there a way to create this count? Or will I have to merge the tables into a single table to get the Survey Date? I wanted to avoid this because it takes forever to merge in PQ
Here is some sample data:
RS Case | RS Event ID | Region | Program | Received Date | Sent to Region | Status | Status Change Date | Due By |
1006300 | 06 | Nursing | 04/29/2025 | 04/29/2025 | OPEN | 04/29/2025 | 05/17/2025 | |
572025 | 06 | Nursing | 03/21/2025 | 03/24/2025 | OPEN | 03/24/2025 | 04/11/2025 | |
568312 | 04 | DAHS-ISSONLY | 03/04/2025 | 03/05/2025 | OPEN | 03/05/2025 | 03/19/2025 | |
1000621 | a2heq000000HliTAAS | 03 | Assisted Living | 04/01/2025 | 04/04/2025 | CLOSED | 05/22/2025 | 05/19/2025 |
567516 | a2heq000000GkdBAAS | 05 | Assisted Living | 02/27/2025 | 03/03/2025 | CLOSED | 05/05/2025 | 04/17/2025 |
RS Event ID | RS Event | Survey Date |
a2heq000000HliTAAS | EVT-0000495238 | |
a2heq000000GkdBAAS | EVT-0000493734 | 05/01/2025 |
See RS Case 567516. Its Due Date was 4/17/2025. The Survey Date was not until 5/1/2025. If we were counting backlog as of 4/30/2025, this case would be counted as backlog because the Survey Date was greater than 4/30/2025.
I thank you in advance if you can help.
Solved! Go to Solution.
Hi @Txtcher,
We appreciate your inquiry on the Microsoft Fabric Community Forum.
Based on my understanding, there is no requirement to flatten or merge tables in Power Query. The backlog report can be generated directly in Power BI using DAX and relationships.
Please find attached the screenshot and PBIX file which may assist in resolving the issue:
If you find our response helpful, kindly mark it as the accepted solution and provide kudos. This will help other community members facing similar queries.
Should you have any further questions, please feel free to contact the Microsoft Fabric community.
Thank you.
Hi @Txtcher,
We appreciate your inquiry on the Microsoft Fabric Community Forum.
Based on my understanding, there is no requirement to flatten or merge tables in Power Query. The backlog report can be generated directly in Power BI using DAX and relationships.
Please find attached the screenshot and PBIX file which may assist in resolving the issue:
If you find our response helpful, kindly mark it as the accepted solution and provide kudos. This will help other community members facing similar queries.
Should you have any further questions, please feel free to contact the Microsoft Fabric community.
Thank you.
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