Getting Count from multiple values against single ID

[andycox]

Each unique ID can have multiple(tags) rows in my data set. 

I want a measure  to countdistinct  unique IDs which contain a specific Tag. 

https://drive.google.com/open?id=10hKDACMttzQKfZI1lo8IFsuHY3JWVHsK

Powerbi file is attached here. 

What I want to calculate in a metric : 

1. Total Chats by each Agent which contain Tag1.

2. Total count of unique tags  by each agent for chats which contain Tag1. 

Kindly help

[andycox]

Here's the data for reference.

[harshnathani]

Hi @andycox ,

Please use below measures.

Contains Tag1 = CALCULATE(COUNT(Sheet1[Chat ID]),FILTER(ALLEXCEPT(Sheet1,Sheet1[Agent Name ]),Sheet1[Tag] = "Tag1"))

DistinctChatID = CALCULATE(DISTINCTCOUNT(Sheet1[Chat ID]), FILTER(ALLEXCEPT(Sheet1,Sheet1[Agent Name ]),Sheet1[Tag] = "Tag1"))

Incase you need the unique tags fo each agent

Unique Tags = CALCULATE(DISTINCTCOUNT(Sheet1[Tag]),ALLEXCEPT(Sheet1,Sheet1[Agent Name ]))

Regards,

Harsh Nathani

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[andycox]

Thank you @harshnathani  for quick reply. 

Here's what I am struggling with still. 

Average  of unique tags by each agent for all chats which contain Tag1. 

E.g. If an Agent has 150 chats. 100 of them have Tag1 and other tags. 50 of them do not have Tag1. 

I need to calculate the average of unique tags used for each of those 100 chats. 

Also , in another calculation, list down all unique chat IDs ( with Tag1) and see how many tags does each conversation have. 

Is that something you can help with?

[harshnathani]

@andycox ,

The question is totally confusing.

No idea on what does this mean 'unique tags by each agent for all chats which contain Tag1' . 

You have a column for Tags where you have values like Tag1 , Tag3, etc. What does unique tag which contains Tag1 mean. Do you want the unique chat id's which contain Tag1 ?

For the 2nd question, is this what you need.

DistinctChatIDC = CONCATENATEX( FILTER(Sheet1, Sheet1[Tag] = "Tag1"),Sheet1[Chat ID],",")

Regards,

Harsh Nathani

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[andycox]

@harshnathani  Thank you for the response, very helpful.

I have used your UniqueTags in this way: 

UniqueTags = CALCULATE(DISTINCTCOUNT(Sheet1[Tag]),ALLEXCEPT(Sheet1,Sheet1[Agent Name ],Sheet1[Chat ID]))

It removes the visual filter from AgentName and Chat ID to give me UniqueTags against Each ChatID. 

The Chat ID rows highlighted in Red have "Tag1"  in it. 

Measure I am after will return this table 

Agent Name	ChatID	UniqueTags
Agent1	gh25	2
Agent1	xf23	2
Agent2	dxf23	2

Basically I want to keep only those results that have Tag1 in it. 

[harshnathani]

@andycox ,

Please use the below measure

Unique Tags = CALCULATE(Count(Sheet1[Tag]),FILTER(ALLEXCEPT(Sheet1,Sheet1[Agent Name ],Sheet1[Chat ID]),"Tag1" IN VALUES(Sheet1[Tag])))

Regards,

Harsh Nathani

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[harshnathani]

Hi @andycox ,

Did the solution work for you.

Please mark as solution for other community members to benefit.

Regards,
Harsh Nathani
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