DistinctCount Not Counting Duplicate Entries

[CMC]

I'm using a measure to add the total number of values in the Customer Value column, however as there are duplicate values in the first two columns the Customer Value column is ingoring the duplicates values.  Whats an easy fix to count all values when there are duplicates involved?

Im using this -> Measure = distinctcount('Table'[Sales Rep]) *5 / Table[Customer Value]

Sales Rep	Customer Name	Customer ID	Customer Value
Bob A	Customer A	CUST-678	1.0
Bob A	Customer A	CUST-678	1.0
Frank	Customer B	CUST-124	1.5
Frank	Customer B	CUST-124	2.5
Mark	Customer C	CUST-690	2.5

[foucaultf · Accepted solution]

Hi @CMC 

Please try following steps:

1.Please create a measure as shown below.

Measure = SUM('Sheet1'[Customer Value])/5

2.Please create a measure called Sales Rep Utilisation %.

Sales Rep Utilisation % = AVERAGEX('Sheet1',[Measure])

3.In report page, you can get result you want.

Best Regards

[CMC]

Here is a copy of the Dashboard. All I Want to change is the %170 value from a total value to an average (%34 average) across all sales reps and just for that card. 

[technolog]

You should use CALCULATE with changing context.

Could you give more information about your calculation?

[CMC]

hi please see above for more info