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Anonymous
Not applicable

Calculating bi-weekly development of tickets

‎12-09-2020 05:47 AM

Hello, 

I need some help. My data set looks currently like this:

 

 

 

DateTicket (1/0)    Week
01.07.2020     0    1
01.07.2020     1    1
01.07.2020     1    1
01.07.2020     0    1
15.07.2020     0    2
15.07.2020     0    2
15.07.2020     0    2
01.08.2020     1    3
01.08.2020     1    3
01.08.2020     0    3
01.08.2020     0    3
01.08.2020     1    3

 

The end result that I need should be something like this:

 

Date01.07.202015.07.202001.08.2020
Development of tickets   2   -2

   1

 

I need the end matrix to sum the tickets in that week and substract the tickets of the previous week from it. How do I achieve that? How should the measure look like?

 

Thanks for the help!

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littlemojopuppy
Community Champion
Community Champion

‎12-27-2020 08:07 AM

I helped a guy a couple weeks ago with a similar problem.  Does this help?

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