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Livia_Hernandez
Frequent Visitor

Caclulating a cusomter count - help!

I'm new to this code writing....  I'm trying to sum the number of unique customer codes that enter in our stores.  I am coming up with a total by location but the region totals do not sum the stores.  I'm at a loss...

 

Customer = DISTINCTCOUNT((CTMasterTemplate[GersCustomerCode]))  
 
The result is this:
Livia_Hernandez_0-1707415654760.png
When I add the stores independently it should equal the 1663.  Perhaps the same customer entered into a diff store?  I just want the numbers to add up.  I tried a couple different things with no luck.  😞
1 ACCEPTED SOLUTION
v-kongfanf-msft
Community Support
Community Support

Hi @Livia_Hernandez ,

 

Try the following formula which gets the cumulative value correctly.

M1 = DISTINCTCOUNT('Table'[Customer])
M2 =
SUMX (
    VALUES ( 'Table'[Product] ),
    CALCULATE ( DISTINCTCOUNT ( 'Table'[Customer] ) )
)

vkongfanfmsft_0-1708325564652.png

vkongfanfmsft_1-1708325576293.png

 

Best Regards,
Adamk Kong

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
v-kongfanf-msft
Community Support
Community Support

Hi @Livia_Hernandez ,

 

Try the following formula which gets the cumulative value correctly.

M1 = DISTINCTCOUNT('Table'[Customer])
M2 =
SUMX (
    VALUES ( 'Table'[Product] ),
    CALCULATE ( DISTINCTCOUNT ( 'Table'[Customer] ) )
)

vkongfanfmsft_0-1708325564652.png

vkongfanfmsft_1-1708325576293.png

 

Best Regards,
Adamk Kong

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Livia_Hernandez
Frequent Visitor

Hi @gmsamborn -  I defintitely thought of that too.  I was just trying to see how I could other than manually make the summs just count the stores.  I tried group by with no luck.  Just checking if I was doing something wrong or missing some sort of logic.

 Thank you for replying!

 

gmsamborn
Super User
Super User

Hi @Livia_Hernandez 

 

Is it possible that a customer can be related to more than 1 StoreCode? 

 

In a case like that, each StoreCode would count that customer but that customer would only be counted once in the total.

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