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Hi,
I am trying to create a column for a customer account table that calculates how many tickets in a separate table have the status "SLA Missed" and were submitted within the current year, and evaluates to "True" if the number is greater than 0.
Tables:
'Excel - Ticket Data' - Contains a line per ticket
'Calendar' - Normal Calendar Table
Columns:
'Calendar'[Date] - Has normal dates within it.
'Excel - Ticket Data'[Was SLA ever missed? - Has the values "Yes" and "No" within it
'Excel - Ticket Data'[Date Submitted] - Has normal dates within it.
My first attempt at the calculation for the new column is as such:
HAS MISSED SLAS = CALCULATE(COUNTROWS('Excel - Ticket Data'), AND(FILTER('Excel - Ticket Data','Excel - Ticket Data'[Was SLA ever missed?] = "Yes"), FILTER('Excel - Ticket Data', 'Excel - Ticket Data'[Date Submitted] = DATESINPERIOD('Calendar'[Date],1/1/2020, 12, MONTH)))) > 0
The desired result is a boolean column at the account level that returns a "True" if there are tickets past SLA within the year, and "False" if not.
Any help would be appreciated!
Solved! Go to Solution.
@TaylorClose
I modified your formula as: You can change the date "1/1/2020" to today to get the past 12 months if you need it.
HAS MISSED SLAS =
VAR _COUNT =
CALCULATE(
COUNTROWS('Excel - Ticket Data'),
'Excel - Ticket Data'[Was SLA ever missed?] = "Yes",
DATESINPERIOD('Calendar'[Date],"1/1/2020", -12, MONTH)
)
RETURN
IF(
_COUNT > 0,
TRUE(),
FALSE()
)
________________________
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@TaylorClose
I modified your formula as: You can change the date "1/1/2020" to today to get the past 12 months if you need it.
HAS MISSED SLAS =
VAR _COUNT =
CALCULATE(
COUNTROWS('Excel - Ticket Data'),
'Excel - Ticket Data'[Was SLA ever missed?] = "Yes",
DATESINPERIOD('Calendar'[Date],"1/1/2020", -12, MONTH)
)
RETURN
IF(
_COUNT > 0,
TRUE(),
FALSE()
)
________________________
Did I answer your question? Mark this post as a solution, this will help others!.
Click on the Thumbs-Up icon on the right if you like this reply 🙂
⭕ Subscribe and learn Power BI from these videos
⚪ Website ⚪ LinkedIn ⚪ PBI User Group
Had to tweak this a bit to make Date submitted the active relationship, but this now works. Thank you!
Taylor
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