We use SpiceWorks "Cloud Help Desk" for IT Ticketing system. I am trying to use PowerBi to create a custom Report for "Outages" so we can document our outages effectively. I have SpiceWorks connected to PowerBi and can pull the data "refresh" it connected to the Cloud Help Desk.
We have an Attribute "Outage (Downtime)" that when we select this, we need this custom report to look for.
Any help will be greatly appreciated.
Helpful resources
Power BI Dataviz World Championships
The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!
Power BI Monthly Update - December 2025
Check out the December 2025 Power BI Holiday Recap!
FabCon Atlanta 2026
Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.
