Solved: Re: Private Messages Inbox is impossible to find

andre · ‎08-05-2015

I may not be the sharpest tool in the box but am I the only one who can never find the Inbox for Private messages? The only way I am able to get there is by trying to PM somebody else and then getting to Inbox link from the PM screen.

MiguelMartinez · ‎08-06-2015

OK, looks like we have a solution for this everyone.

We just changed the top nav for each user with a drop down menu and direct access to notifications and messages.

This menu appears on every page you're in making simpler to access not only direct messages but also setttings, help, etc.

Like usual, let us know what you think and thanks again for the feedback!

Data for Everyone! We mean it

MiguelMartinez · ‎08-06-2015

OK, looks like we have a solution for this everyone.

We just changed the top nav for each user with a drop down menu and direct access to notifications and messages.

This menu appears on every page you're in making simpler to access not only direct messages but also setttings, help, etc.

Like usual, let us know what you think and thanks again for the feedback!

Data for Everyone! We mean it

MiguelMartinez · ‎08-06-2015

Hi @andre @jdt008 and @Anonymous,

We did find this problem ourselves and we actually use the same workaround you guys are using.

We are worning on the best way to display this feature for users. It should be live very soon.

Sorry for the inconvenience.

I'll update this thread as soon as the update is live.

Data for Everyone! We mean it

jdt008 · ‎08-06-2015

Thank you for the reply Miguel.

Anonymous · ‎08-05-2015

Many laughs I've had tonight. I sent a PM tonight, but until you posted this I never knew where to find PM's. And I see what you mean, I didn't find any other way to the inbox other than what you described. +1 Kudo

jdt008 · ‎08-06-2015

I've had to check my inbox through the same workaround. I sent a message to a PBI Staff member days ago and have received no response. I stopped checking.