Forum Discussion

andre's avatar
andre
Icon for Memorable Member rankMemorable Member
11 years ago
Solved

Private Messages Inbox is impossible to find

I may not be the sharpest tool in the box but am I the only one who can never find the Inbox for Private messages?  The only way I am able to get there is by trying to PM somebody else and then getting to Inbox link from the PM screen.

  • OK, looks like we have a solution for this everyone.

    We just changed the top nav for each user with a drop down menu and direct access to notifications and messages.

    This menu appears on every page you're in making simpler to access not only direct messages but also setttings, help, etc.

     

    Like usual, let us know what you think and thanks again for the feedback!

     

    menu.png

5 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Many laughs I've had tonight. I sent a PM tonight, but until you posted this I never knew where to find PM's. And I see what you mean, I didn't find any other way to the inbox other than what you described. +1 Kudo

    • jdt008's avatar
      jdt008
      Icon for Advocate II rankAdvocate II

      I've had to check my inbox through the same workaround.  I sent a message to a PBI Staff member days ago and have received no response. I stopped checking.

  • MiguelMartinez's avatar
    MiguelMartinez
    Icon for Microsoft Employee rankMicrosoft Employee

    Hi andre jdt008 and Anonymous,

     

    We did find this problem ourselves and we actually use the same workaround you guys are using.

    We are worning on the best way to display this feature for users. It should be live very soon.

     

    Sorry for the inconvenience.

    I'll update this thread as soon as the update is live.

  • MiguelMartinez's avatar
    MiguelMartinez
    Icon for Microsoft Employee rankMicrosoft Employee

    OK, looks like we have a solution for this everyone.

    We just changed the top nav for each user with a drop down menu and direct access to notifications and messages.

    This menu appears on every page you're in making simpler to access not only direct messages but also setttings, help, etc.

     

    Like usual, let us know what you think and thanks again for the feedback!

     

    menu.png