Reflex Trigger action not working, but test alert works.

[YOUNG99]

Hello (First Time Poster)
Can anyone let me know what I'm doing wrong?  I've setup a trigger and I can't get either email or message to Teams to work.  However I'm able to receive "Send me a test alert".  I can see the Trigger activations happenning but not receiving any messages/emails.

[rubymaya]

Hi, 

Does anyone has problem to save trigger. 

Today i have this problem, i just want to add email and the error failed to save Trigger pop up everytime.

I read the solution to remove auth along that line in the url but i cannot find that string.

Pls help me

[BrandieW]

Good afternoon,

I am experiencing the same issue. Despite numerous attempts and tests, I am not receiving the alert, only the test. Furthermore, none of our internal reps received the notification. I set up a variety of actions: send a Teams message, send an Email, Custom Action send an email, and connected it as a Power Automate flow. Nothing worked. 

[YOUNG99]

@BrandieW 

When you setup the recipients, did they show up through auto-complete?  In my case when I switched from email to Teams, I had to reselect them from the auto-complete/search list.

[BrandieW]

Hello @YOUNG99 

I had to set them up again. Each time I toggle from Teams to Email, the info resets which requires me to re-enter the emails and custom message. 

[linusjohnsson]

I'm experiencing the same issue but can't resolve it. Could you assist me @jameshutton ?

Update: Works for me for emails but not teams.

[YOUNG99]

@linusjohnsson 

When you switched from email to Teams, try adding yourself as the recipient (should start autofill as you type).  This was how I got it to work.  

Even though the back end account is the same, just using the email didn't work in my case