Data Activator issue: "Actions.InvalidRecipientDomain"

[RYU209]

Hello, 

I have an Alert that's been working fine for months but all of a sudden one of my recipients is no longer receiving alerts. I'm getting an email with the following error:

This user's email address has not been changed and is in the same domain as everyone else who is receiving the alert correctly. What's causing this?

[Anonymous]

Hi  @RYU209 ,

Could you please check if the user that executed the test action has an email in Azure?

portal.azure.com ->  Microsoft Entra ID -> Users -> find and select the user -> Overview -> Properties

Best Regards,

Neeko Tang

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[RYU209]

Hi @Anonymous,

I followed your steps and they do have an email address in Azure.

[Anonymous]

Hi @RYU209 ,

Could you update the field Contact Information > Email and then try test action again?

Best Regards,

Neeko Tang

[RYU209]

Hi @Anonymous,

Unfortunately I don't have the access level to edit their email; however, the email looks correct already.