We couldn't authenticate with the credentials provided. Please try again in chrome

Hi - One of our users are getting following error while using chrome for app.powerbi.com Same works on IE We couldn't authenticate with the credentials provided. Please try again Thanks...

APIS and Embedding

Reports

v-yuta-msft

Community Support

6 years ago

saileekumawat88 ,

Does this issue happen when you configure the data source credentails in "manage gateway"? If it is, please check if the issue is valid. If not, please share more details like the data source and gateway.

Regards,

Jimmy Tao

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