Forum Discussion
Updating PBIRS - SQL Server Enterprise with Software Assurance edition
Community ChampionHave you tried to reboot the system before installation?
[32A4:5544][2020-12-28T21:25:10]i000: Setup: A restart is required.
Hi FarhanAhmed ,
No I didn't. What I did before executing the installer was to stop the PBIRS and SQL Server services.
The installation never asked me if I wanted to reboot, neither before nor after.
- v-janeyg-msft
Community Support
Hi, Anonymous
It’s my pleasure to answer for you.
You can follow the detailed link:My Tech Learning: Tutorial -- Steps to upgrade Power BI Report Server
By the way, Was the previous version installed using SA product key?
Did the error occur at this step?
If it doesn’t solve your problem, please feel free to ask me.
Best Regards
Janey Guo
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi Janey,
Thanks for your help. An error message popped up briefly after the step shown in the image and then proceeded to install Power BI Report Server but ultimately failed.
I'm not sure if previous version was installed using SA product key, but if I had to guess I'd probably say yes. What difference does it make if an SA product key was used when installing the previous version? Maybe the installation could have succeeded?
Best regards.
- v-janeyg-msft
Hi, Anonymous
If you installed the keyless version before, the updated version should also be the keyless version. It’s not easy to judge the problem. Can the original version work normally?
Have you tried to update again? Have you made a backup? Do you remember whether it showed up for you to fill in the key when updating?
Is the update interface like this?
Best Regards
Janey Guo
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
